Registering your personal information correctly at the time of registration is very important as incorrect information may lead to your account being closed.
If you have made a mistake in entering your information you can contact our 24/7 customer support. They will assist you in making any changes you need to make.
We value the privacy of our players and so we will ask you verify your identity in order to change any of your personal information. Our support will ask you to send an email in order to confirm your identity with a picture of your passport and selfie with your identification.
Name and surname
- You will need to send an email from the same email address registered on your account
- Send a request by your email address on your account with the details of the email address you need to change to.
- If you do not have access to the registration email and you want to change it, you must send a request to the mentioned email address from the new email and also mention the username and registration email.
Phone
- In order to change the registration phone number, you must send a request by your account's email with the subject of changing the phone number. To confirm the new phone number, you will need to send a message by telegram to the telephone number provided by our support staff.
Date of birth
- In order to confirm or correct the date of birth, you must send a request by your account's email with the subject of confirmation of the date of birth to the mentioned email address.
Country, city and address
- Choosing the right country and city will enable you to benefit from the products, services and benefits offered for that country.